Policies: NOT RESPONSIBLE FOR REPLACING MATERIAL THAT HAS CRACKED DUE TO IMPROPER HANDLING OR STORAGE. If you are not satisfied, you must notify us within 2 business days after receiving your material. After contacting us, you may return your items, at your expense in the same condition it was shipped within 7 days of receipt for an exchange, credit or refund minus the shipping charges you paid to receive the item/items. Refund will be given only on the price of the item/items paid for. All returns must be received in the same condition as were shipped to you. NO merchandise will be accepted if it has been altered in any way such as: cut, turned, surfaced, scrapped, stained or damaged.